At Vinsuh, we strive to deliver high-quality mobile and web app development services to our clients. Our refund policy is designed to ensure fairness and transparency in all transactions. By using our services, you agree to the terms outlined below.
1. No Refund After Project Initiation
Once a project has been initiated and work has begun, we do not offer any refunds. This includes:
✔ Advance payments or partial payments made toward project development.
✔ Cancellation of a project by the client after work has started.
✔ Changes in client requirements that are outside the original project scope.
All payments made to Vinsuh are for the time, effort, and resources allocated to your project. As a service-based business, these costs are non-recoverable.
2. Refund Eligibility
A refund will only be considered in the following case:
✔ If Vinsuh is unable to deliver the app as per the agreed specifications mentioned in the quotation or project contract.
If we fail to meet our commitments, we will assess the situation and process a full or partial refund based on the work completed.
3. Non-Refundable Cases
Refunds will not be provided under the following circumstances:
✔ Client dissatisfaction with the final product due to changes in personal preferences after approval of the project scope.
✔ Delays caused by the client (e.g., failure to provide necessary information, assets, or approvals on time).
✔ Change of business plans or decision not to proceed with the app after the project has begun.
✔ Third-party services, hosting, domain purchases, or licenses paid on behalf of the client.
4. Refund Process
✔ If a refund is approved, it will be processed within 7-14 business days via the original payment method.
✔ Clients must submit a refund request in writing via email at mail@vinsuh.in with detailed reasons for the request.
✔ We will review and verify the claim before approving or rejecting the refund request.
5. Changes to the Refund Policy
Vinsuh reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page, and continued use of our services indicates acceptance of the revised terms.
6. Contact Us
For any refund-related queries, please contact us at:
📧 Email: mail@vinsuh.in
📍 Location: Varanasi, India
🌐 Website: vinsuh.in
By using our services, you acknowledge that you have read, understood, and agreed to this Refund Policy. 🚀